The Institute for Operational Excellence offers several online courses based on content from our live training events and workshops. If you have already purchased your license, you can access the online training center by clicking on the button below.
Available Online Training Courses
Achieving Operational Excellence in the Office
To gain market share today, businesses must meet customer expectations for responsive, consistent service. The key is to create and sustain flow and Operational Excellence that ends brainstorming meetings, eliminates emails that chase information, and manages unpredictable workloads so an office can run autonomously and respond to the voice of the customer. This online training course will show you how.
Creating Mixed Model Value Streams
The increasingly competitive global economy and heightened customer expectations have upped the pressures on manufacturing environments to design lean value streams that achieve Operational Excellence. But a lack of direction, time, or buy-in can hinder even the best intentions. This online training is the answer.