A smaller interval means there’s less chance for things to go wrong. That’s just one of the reasons smaller is better.
Office
Why Toshiba Chose Teamwork, Time Outs & Legos for OpEx Success
A common vision can unite an entire team for results. Find out how the team at Toshiba used three time-tested behaviors to improve customer responsiveness.
Why Toshiba Chose Teamwork, Time Outs & Legos for OpEx SuccessRead More
5 Signs Your OpEx Implementation is on Track
How do you know if your OpEx program is on track? Find out the five signs that will tell you if you’re on the path to implementation success.
How to Attract – and Keep – Women in Engineering
How can companies boost participation of women in engineering? Learn four steps to increase diversity.
Realize Rapid Results With Operational Excellence
Some progressive companies are leapfrogging their performance in a matter of months. Copy/paste their techniques for rapid results.
Help Sales Grow Your Business With OpEx
It’s easy to translate OpEx concepts to your sales team to boost their productivity and success. Find out how.
Leveraging Today’s Workforce to Fuel OpEx
Today’s workforce and its technology are changing. Find out how to capitalize on the opportunities these developments hold while striving towards OpEx.
Test Your OpEx Readiness: A Checklist
Find out if your operation’s primed for a successful Operational Excellence Implementation. View our checklist.
Bring Staff and Leadership Together with Operational Excellence
Propel your OpEx Program with a unified team. Learn five ways to connect leaders and employees.
Bring Staff and Leadership Together with Operational ExcellenceRead More
Engage Millennials for Long-term Loyalty with OpEx
Want to give younger workers what they crave in the workplace? Find out how OpEx can help.
OpEx Lessons from Banking are Universal
Hear what it takes for OpEx success from the trenches. Learn the 10 steps from a process improvement expert in the banking industry.
Service Families: 5 Lessons From Life
Designing lean value streams for the office can be harder than it seems. Luckily Tammy Murray, Sr. Manager Business Process Improvement at Genesis Financial Solutions, shared her five lessons from life when it comes to using a service family matrix.
How Do You See Flow to the Customer? What are Some Examples?
From our member-submitted questions, OpEx expert Kevin Duggan reveals the importance of creating a value stream to see the flow of value, the key elements necessary to accomplish this and real-world examples of how some companies are using visuals to see the flow.
How Do You See Flow to the Customer? What are Some Examples?Read More
Answer 5 Questions for Great Office Visual Management
How can you tell if your office visuals are meaningful, and what makes a truly great visual? Use these 5 questions to create office visuals that drive OpEx.
Answer 5 Questions for Great Office Visual ManagementRead More
Visual Metrics Aren’t Visual Management
In the office, it’s commonly thought that the term visual management is really about visual metrics. But the two are completely different concepts.