Culture is really about how people work together. Learn how Operational Excellence creates a shared way of doing things that extends even to remote employees.
What’s the link between service and success? Find out why customer satisfaction is the real metric you should be measuring and how Operational Excellence can help you do it right.
Productivity problems in your office? Help your team complete work on time and eliminate interruptions in 9 steps.
Need to build products that are ready to scale on day one? Learn why OpEx can be a cornerstone for launching scalable, operationally mature products and how to get employees behind the change.
When embedding Operational Excellence is the directive from the C-Suite, learn the stepped approach one financial institution took to implement OpEx enterprise-wide.
Don’t let your transformation come to a halt. Learn how to identify and overcome common barriers to accelerate your program’s success.
Use these five strategies as your cheatsheet for leveraging Operational Excellence to retain certainty in the face of unpredictability.
When it comes to OpEx, don’t believe everything you hear. Find out six facts that set the record straight.
The foundation for flow in business processes goes beyond lean guidelines. Learn how to get all levels of staff invested in OpEx for a successful and sustainable implementation.
What’s the best way to start your journey to OpEx? Hint: it’s all about the people. Find out how to create a sustainable foundation for your transformation.
Leverage OpEx for maximum results. Learn the strategy to implement your program end to end for a true transformation.
With OpEx, even when problems arise in the office like erratic demand or work delays, management doesn’t have to hold a meeting. Learn how OpEx allows employees to quickly correct issues so flow works seamlessly each day.
Culture counts, and it starts from the top down. Find out simple steps you can take to generate leadership backing for sustainable results.
Boost your sale team’s effectiveness. Find out how to leverage OpEx for better service.
Workers want independence, and OpEx delivers. Learn how autonomous value stream design can drive employee satisfaction for improved recruitment and retention.