When embedding Operational Excellence is the directive from the C-Suite, learn the stepped approach one financial institution took to implement OpEx enterprise-wide.
Improving Customer Satisfaction and Loyalty at Midland States BankRead More
Continuous Flow, FIFO, and Pull – Knowing What to Work on Next
“How does each process (or person) know what to work on next?” is one of the most challenging questions for operations to answer, especially when trying to avoid management involvement. Continuous flow, FIFO, and pull answer this question without requiring schedules or constant decision-making on the shop floor.
Continuous Flow, FIFO, and Pull – Knowing What to Work on NextRead More
The Advantage of Value Stream Design in MRO
OpEx yields guaranteed turnaround times for MRO, which is key to industry growth. Learn the process for designing value streams for an autonomous operation.
How to Do OpEx Right
Maximize the benefits of OpEx by avoiding common mistakes. Find out five tips for a successful implementation.
How to Optimize Manufacturing Flow During Irregular Seasonal Demand
Learn how to turn seasonal unpredictability into opportunity with mixed model flow.
How to Optimize Manufacturing Flow During Irregular Seasonal DemandRead More
5 Traits of a Successful OpEx Implementation
Is your company ready for OpEx success? Find out what you have in common with companies who’ve achieved it.
Service Families: 5 Lessons From Life
Designing lean value streams for the office can be harder than it seems. Luckily Tammy Murray, Sr. Manager Business Process Improvement at Genesis Financial Solutions, shared her five lessons from life when it comes to using a service family matrix.
How Do You See Flow to the Customer? What are Some Examples?
From our member-submitted questions, OpEx expert Kevin Duggan reveals the importance of creating a value stream to see the flow of value, the key elements necessary to accomplish this and real-world examples of how some companies are using visuals to see the flow.
How Do You See Flow to the Customer? What are Some Examples?Read More
Variation in your office? FIFO’s got that!
Learn when and how to use multiple FIFO lanes to handle variation in order types and volume in the office.
How To Create Value Stream Maps for Service Organizations
Creating value stream maps for service organizations is one of the first steps to achieving Operational Excellence. While many of the symbols, mechanics, and conventions of value stream mapping are the same in manufacturing as they are in service organizations, there are key differences, too.
How To Create Value Stream Maps for Service OrganizationsRead More
From Computer Screen to Jobsite: Connecting Information in a Lean Flow in the Construction Industry
Creating OpEx in construction offices requires a unique approach. In this article you will learn guidelines for designing flow in a construction office that can significantly change its performance, and directly connect information flow in the office to the job site.
Creating Flow in High-Variety Environments
Adhesives and sealants manufacturers face unique
challenges compared to other industries when undergoing lean or continuous improvement initiatives, including chemical reactions, vessels, batch sizes, curing times, and many more. None of these issues are addressed by the lean techniques that grew from the automotive industry. So how can this industry create flow in its high-variety, complex environments? To start, operations must take a different approach to continuous improvement itself.
Optimizing Engineering Changes With Value Stream Flow
Learn the benefits of bringing change in an organization with value stream flow and a how-to guide on implementing these valuable steps.
Optimizing Engineering Changes With Value Stream FlowRead More
8 Operational Excellence Principles to Grow your Business
The word improvement in an operation means different things to different people. Some define it as lower operating cost or reduced inventory while others describe it in terms of increased efficiency or better quality. The process of improvement in an organization often involves management setting one of these goals, employees making changes …
8 Operational Excellence Principles to Grow your BusinessRead More