When embedding Operational Excellence is the directive from the C-Suite, learn the stepped approach one financial institution took to implement OpEx enterprise-wide.
Improving Customer Satisfaction and Loyalty at Midland States BankRead More
Building Alignment With OpEx at Gilman Cheese Company
Change management is hard, especially when it’s cultural. Learn how training and communication can get employees to rally behind OpEx.
Building Alignment With OpEx at Gilman Cheese CompanyRead More
The Importance of Training to an OpEx Culture
An engaged team will always deliver. Find out how investing in your team with OpEx training can yield the highest results.
6 Reasons Lean Fails in the Office
Don’t let your transformation come to a halt. Learn how to identify and overcome common barriers to accelerate your program’s success.
4 Tips to Level Up Your Operational Excellence Instruction
When you’re setting out to achieve Operational Excellence, it’s critical to educate your workforce in a way that connects with them. Use these four tips to level up your instruction.
4 Tips to Level Up Your Operational Excellence InstructionRead More
Invest in Employees with Operational Excellence
Learn how an investment in Operational Excellence training can enhance worker skills and loyalty.
Disaster-Proof Your Operations with these 5 Operational Excellence Strategies
Use these five strategies as your cheatsheet for leveraging Operational Excellence to retain certainty in the face of unpredictability.
Disaster-Proof Your Operations with these 5 Operational Excellence StrategiesRead More
OpEx in the Office Starts With Commitment
The foundation for flow in business processes goes beyond lean guidelines. Learn how to get all levels of staff invested in OpEx for a successful and sustainable implementation.
5 Strategies to Engage Leaders
Culture counts, and it starts from the top down. Find out simple steps you can take to generate leadership backing for sustainable results.
Attracting Talent With OpEx
Workers want independence, and OpEx delivers. Learn how autonomous value stream design can drive employee satisfaction for improved recruitment and retention.
How to Attract – and Keep – Women in Engineering
How can companies boost participation of women in engineering? Learn four steps to increase diversity.
The Importance of Education to an Office OpEx Implementation
Learn why education is key to overcoming cultural barriers to successfully transition offices to achieve Operational Excellence.
The Importance of Education to an Office OpEx ImplementationRead More
10 Steps to Building a Culture of OpEx in the Office
Learn ten insights on how to overcome cultural barriers to successfully transition offices to achieve Operational Excellence from Institute Senior Faculty Member Tim Healey and Natasha Bastien, an Operational Excellence and Change Leadership Internal Coach.
10 Steps to Building a Culture of OpEx in the OfficeRead More
The Role of Flow for Operational Excellence
This Q&A style article helps explain the difference between traditional lean thinking and more progressive lean thinking that drives Operational Excellence.