If you need technical support related to using our Online Training Courses, please fill in the form below. Our support team will assist you promptly.

Top Requested Support Issue:

Log In Problems. I can't seem to log into my online training course. 
When you are logging into the Online Training Center, you must log in with your IOE "username" and password -- NOT your email address.  If you do not remember your IOE username, you can find it here or by clicking on Member Area/Account Management/Update my Profile from the main navigation menu.

Also, be sure to check out our Frequently Asked Questions. All fields marked with an asterisk (*) are required.

  • Please enter your email address. (ex.
  • Please choose a viewing platform.
  • Please enter the version number of your browser. This can usually be found under Help/About in your internet browser.
  • Please describe the issue you are experiencing. To expedite your support request, please provide specific details.