Learn when and how to use multiple FIFO lanes to handle variation in order types and volume in the office.
Office
Keep Things Moving in the Office With Workflow Cycles and Pitch
Read frequently asked questions our members face when applying workflow cycles and pitch in office environments along with answers from our experts.
Keep Things Moving in the Office With Workflow Cycles and PitchRead More
The New Normal: Calculating Takt Capability in the Office
Learn the commonly asked questions from our members, along with answers from our experts on using takt capability in the office.
The New Normal: Calculating Takt Capability in the OfficeRead More
The 3 Must-Know Rules of FIFO in the Office
FIFO should be used in the office between processes and processing cells to connect them in flow when continuous flow won’t work – just be sure to follow these three rules to make it work effectively.
The Importance of Education to an Office OpEx Implementation
Learn why education is key to overcoming cultural barriers to successfully transition offices to achieve Operational Excellence.
The Importance of Education to an Office OpEx ImplementationRead More
How To Create Value Stream Maps for Service Organizations
Creating value stream maps for service organizations is one of the first steps to achieving Operational Excellence. While many of the symbols, mechanics, and conventions of value stream mapping are the same in manufacturing as they are in service organizations, there are key differences, too.
How To Create Value Stream Maps for Service OrganizationsRead More
10 Steps to Building a Culture of OpEx in the Office
Learn ten insights on how to overcome cultural barriers to successfully transition offices to achieve Operational Excellence from Institute Senior Faculty Member Tim Healey and Natasha Bastien, an Operational Excellence and Change Leadership Internal Coach.
10 Steps to Building a Culture of OpEx in the OfficeRead More
When Creating Flow, What is Normal?
Knowing how to visualize normal versus abnormal flow can be challenging. In this article, learn how to identify flow that is becoming abnormal in continuous manufacturing operations, financial offices and startups.
From Computer Screen to Jobsite: Connecting Information in a Lean Flow in the Construction Industry
Creating OpEx in construction offices requires a unique approach. In this article you will learn guidelines for designing flow in a construction office that can significantly change its performance, and directly connect information flow in the office to the job site.
Ensuring a Successful Operational Excellence Implementation in the Insurance Industry
Knowing how to visualize normal versus abnormal flow can be challenging. In this article, learn how to identify flow that is becoming abnormal in continuous manufacturing operations, financial offices and startups.
Ensuring a Successful Operational Excellence Implementation in the Insurance IndustryRead More
Creating Pitch in the Office
Pitch is an important component of a future state value stream implementation in an office environment – but it can also prove challenging. The answer is to understand the purpose of pitch and then design pitch that works within a specific office. Learn four key concepts to make pitch effective in your office.
FAQs: Topics on OpEx in the Office – Part Two
In this article, we will be exploring questions on Technology, R&D and Management Push Back. Part two of the Office OpEx FAQ two-part series.
Three Real OpEx in the Office Questions, Answered by Our Experts
This article answers questions on complicated office value streams, the OpEx mindset and more, submitted from attendees of our recent webinar, Operational Excellence in the Office.
Three Real OpEx in the Office Questions, Answered by Our ExpertsRead More
FAQs: Topics on OpEx in the Office – Part One
In this article, we will be exploring questions on Takt capability, integration events, sequencing, pull flow and more.
How to Flow Information through Finance and Accounting Departments
From our Ask an Expert column in the Quarter Two, 2016 IOE Member Newsletter.
How to Flow Information through Finance and Accounting DepartmentsRead More