As companies increasingly embrace Operational Excellence as a strategy for growth, a number of resources are available to help them begin their journey. But as they embark, it’s not always easy, and challenges they encounter could end up standing in the way of a successful implementation. To help organizations understand the best approach to Operational Excellence, here are five must-dos to get it right from the start.
Go Beyond Tools
A lot of companies think that they can reach the destination of Operational Excellence simply by using traditional lean tools. But while advanced lean tools like Kaizen events and 5S are utilized in achieving OpEx, they’re used in a different way. Instead of striving to eliminate waste or make improvements, companies apply tools while following principles, or a process, to reach the destination of OpEx.
Do the Work, Don’t Replicate It
It’s easy to read a case study of OpEx in action at a company or visit an operation and want to benchmark what they’ve done. But it’s important to understand that each environment has unique factors that must be taken into account like culture and customer demands. The key is to design a specific flow for each particular business that will enable it to run autonomously.
Share the Technical Considerations for Value Stream Design
When companies start on a journey to Operational Excellence, they may have limited technical knowledge on advanced principles to reach their destination. That’s why education is critical to driving alignment and overcoming resistance to change. And the detailed training should go beyond management and include all employees for a successful program, including leadership.
Stick with It
While every company is distinct, the process for achieving Operational Excellence is universal. So even if the design of value streams proves difficult at times, and it will, the key is to be persistent and continue to apply the principles as described. Mapping a future state takes effort by a number of dedicated employees, but the payoff – business growth – is well worth it.
Communicate
The importance of a clear, consistent message about the company’s Operational Excellence efforts can’t be stressed enough. Not only will it help employees understand where the company’s going and appease any fears, but the outreach will also build trust and loyalty among employees by sharing the company’s long-term vision.
Progressive companies who embrace these tips are better positioned to achieve OpEx and realize results in months, not years. Read about the approach one company took to achieve a common vision and successfully transform.
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