Fresh, honest talk on what it takes to achieve Operational Excellence

100% real-world, unscripted discussions on what it takes to achieve OpEx.

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Next Live Webcast

Wed, Nov 29, 2017 at 10:00am EST

About #TheOpExWebinar

The OpEx Webinar is a new monthly live webinar series based on your feedback, features 100% real-world discussions on what it takes to achieve OpEx. On the first Tuesday of every month, host Tim Healey and industry guests will talk frankly about all aspects of Operational Excellence, from putting the principles into practice and cultural challenges to leadership’s role and women in lean. The unscripted sessions will be informal, offering more opportunity for dialogue and Q&A with host Tim Healey and his guests.

NOTE: Each month features a new guest and topic, so be sure to join live to take part in the conversation! 

Upcoming Dates

  • Thurs, Nov 2, 2017 at 10:00am EDT Canceled
  • Wed, November 29, 2017 at 10:00am EST 


Episode 4: Transforming Your Leadership Approach to Deliver Operational Excellence

In episode four, guest Philip Holt, VP Finance, Continuous Improvement, at Travelport GDS, and host Tim Healey will discuss how an organization's leadership can make the difference between engaged and disengaged people, and the culture that results.

Philip will explain how lean leadership has been an effective methodology at his organization to achieve OpEx, top levels of employee engagement, and high performance. He will share how the model he employed can transform the way that companies lead and deliver a step change in their performance.

Key Takeaways

  • The Leadership Problem
  • The 4 Lean Leadership Styles
  • Lean Leadership as a Strategic Advantage


  • Tim HealeyInstitute for Operational Excellence Senior Faculty Member Tim Healey specializes in teaching the principles of Operational Excellence in the business process sector in areas such as product development, finance, HR, engineering, and marketing. He has worked globally with organizations such as Parker Hannifin, United Technologies Corporation, Bayer Healthcare, and Curtiss Wright. Prior to joining the Institute, Tim served as national business manager for H.J. Heinz in Sydney and as a brand manager for British American Tobacco.

  • Philip HoltPhilip Holt combines Japanese methods with European and American business processes to identify waste within organizations and opportunities for cultural change through employee engagement. He is currently VP Finance, Continuous Improvement, at Travelport. Prior to joining Travelport, Holt was with Philips for 12 years, most recently serving as Head of Operational Excellence & Partnerships, Accounting Operations, where he was recognized for his lean leadership practices. Previously, he worked for Gillette in both the UK and the US. Holt studied at Manchester Metropolitan University, the University of Warwick, and the University of Pennsylvania (The Wharton School). He is a member of the Advisory Board of the Operational Excellence Society, and a regular speaker at lean, Six Sigma and Operational Excellence conferences.