Fresh, honest talk on what it takes to achieve Operational Excellence

100% real-world, unscripted discussions on what it takes to achieve OpEx.

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Next Live Webcast

Thu, Jun 21, 2018 at 10:00 AM EDT

About #TheOpExWebinar

The OpEx Webinar is a monthly live webinar series featuring 100% real-world discussions on what it takes to achieve OpEx. Every episode hosts Tim Healey or Liz Duggan and an industry guests talk frankly about all aspects of Operational Excellence, from putting the principles into practice and cultural challenges to leadership’s role. The unscripted sessions will be informal, offering more opportunity for dialogue and Q&A with the host and their guests.

Each month features a new guest and topic, so be sure to join live to take part in the conversation! 


Episode 8: How OpEx Can Prepare Your Business for Tomorrow

OpEx Webinar Episode 8

As technology, the economy, politics and values continue to evolve, the one certain thing is that the pace of change is accelerating. In this episode, Gerry McCool, Industry Principal for Manufacturing at Pegasystems, will join host Tim Healey to examine some of the dynamics affecting many companies and how market leaders are addressing them in their transformation efforts to better serve customers, shareholders, and employees today while positioning themselves to lead tomorrow.   

What You Will Learn

  • The impacts of the current and future environment on organizations globally
  • How to leverage lean for OpEx to better position your organization
  • Three keys to success based on the experiences of a leading manufacturing solutions provider


  • Tim HealeyInstitute for Operational Excellence Senior Faculty Member Tim Healey specializes in teaching the principles of Operational Excellence in the business process sector in areas such as product development, finance, HR, engineering, and marketing. He has worked globally with organizations such as Parker Hannifin, United Technologies Corporation, Bayer Healthcare, and Curtiss Wright. Prior to joining the Institute, Tim served as national business manager for H.J. Heinz in Sydney and as a brand manager for British American Tobacco.

  • Gerry McCoolGerry McCool is an Industry Principal for Manufacturing at Pegasystems (NASDAQ: PEGA), where he is focused on providing market and customer-relevant insights that connect Global 500 manufacturing customers with world-class customer relationship management, sales, service, and digital process automation solutions. He has over 20 years of experience in business, operations, and supply chain management, specializing in business transformation, strategy alignment and deployment, change management, and industrial problem-solving. Previously, Gerry worked with Jabil, MITRE, Accenture, and the Department of Defense, where he led both operations and transformation teams to breakthrough results in industries including manufacturing, telecommunications, chemicals, oil and gas, and defense and aerospace.