How to Teach Operational Excellence

Improve your teaching approach and skills to sustain results

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Tue, Aug 25, 2020 at 2:00 PM EDT

About This Webinar

No matter what you’re trying to achieve with OpEx, from business transformation to growth, sustainment of your results requires a good understanding and, therefore, education. In this webinar, you’ll learn tips to help you teach OpEx effectively by explaining the technical material, connecting with your audience and inspiring employees to want to go out and apply it. And, that way, even if they’re not successful the first time, they’ll have the knowledge to tweak their application and try again.

Focus Area

Manufacturing and service based organizations

Key Takeaways

  • The importance of giving people a reason to want to learn and how to determine what that reason is (hint: “being lean” is not it)
  • Tips for relating your content to each individual and how it will impact them and what they value
  • Why you shouldn’t teach tools but a cohesive approach instead that offers a whole solution
  • How to make your classes interesting


Tim HealeyInstitute for Operational Excellence Senior Faculty Member Tim Healey specializes in teaching the principles of Operational Excellence in the business process sector in areas such as product development, finance, HR, engineering, and marketing. He has worked globally with organizations such as Parker Hannifin, United Technologies Corporation, Bayer Healthcare, and Curtiss Wright. Prior to joining the Institute, Tim served as national business manager for H.J. Heinz in Sydney and as a brand manager for British American Tobacco.