Implementing Operational Excellence: Process, Culture, Leadership

Overcome Obstacles to Execute Value Streams and Transform Your Organization

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Tue, May 01, 2018 at 10:00 AM EDT

About This Webinar

This webinar will show you how to take future-state value stream design to the next level to optimize its impact with real-life Operational Excellence implementation strategies. You’ll learn how to overcome common challenges and embed the principles of OpEx by focusing on key elements central to success – process, culture, and leadership – within each of the eight steps necessary to achieve Operational Excellence. The webinar will also feature actual examples of OpEx transformations. 

Focus Area

Manufacturing & Service-based firms

Key Takeaways

  • The importance of building cultural support and the role of leadership in the successful application of the OpEx principles
  • How implementing value streams replaces management with trust to drive business growth
  • Why it’s important for leaders and employees to collaborate in the process


kevin j. dugganKevin J. Duggan is a renowned expert in applying advanced lean techniques to achieve Operational Excellence and the author of four books on the subject: Design for Operational Excellence: A Breakthrough Strategy for Business Growth, Creating Mixed Model Value Streams, Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques and Beyond the Lean Office: A Novel on Progressing from Lean Tools to Operational Excellence. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, FMC Technologies, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.